Don’t risk health & safety if you want to truly manage your business growth!
Sphere Risk Health and Safety Management incorporated in 2005 in Peterborough.
The business is owned by Steve Smith who is the founder. The main service provided by the business is occupational safety and occupational health.
They not only help business stay complaint. But they also offer training to enable their client stay up-to-date with changes in the regulation.
They are a growing team and employ 7 people.
Mitigating risk was important to the business
Controlling the growth of the business was a challenge for the team. The business was established and well-known. But it was not growing to it’s true potential in the way Steve and his team wanted.
The team were working towards key performance indicators (KPIs). However, it did not always seem like a team effort. Another burning issue was whether or not the correct KPIs were being tracked and measured. This was frustrating.
Steve knew it was time to work with someone who could show him a different way. He wanted to focus on the following:
- Having a clear vision, mission and goals
- Having a road map of success to work towards
- Improving the systems and processes of the business
Measures included:
- Formulating new KPIs for the team to work towards so that there was clarity and uniformity
- Introducing different packages for clients in line with what they wanted
- Developing a sales process which helps meet the key growth objectives of the business
- Introducing systems in the business so that it operates consistently and profitably
Searching for an adviser
Steve attended of aa accountants’ seminars. He was extremely interested in the ideas he heard. Perhaps this was what he had been searching for.
In his usual style, Steve invited Shaz to meet for a coffee to discuss the ideas in more details.
No risk with clear outcomes
Steve liked the money-back guarantee aa accountants were offering. This was because it clearly demonstrated to him that the company was confident in what it delivers. He engaged Shaz to work with him on growing team Sphere.
Client Comments
“The investment in aa accountants was the right thing to do”
The changes helped Sphere increase it’s turnover by 73%. This was the growth Steve and his team were looking to achieve.
The clear packages have been a bit hit with the clients. More businesses are now able to work with Sphere as a result.
The KPis have enabled the team to work together in order to achieve greater success. This has resulted in the business has massively improving profitability and cash flow
The systems and processes in the business have enabled the growth of the business while keeping its ethos of closely working with its clients.
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