Motivating and Empowering Your Team
The average person in the UK spends approximately 11 years of their life at work. Your team are the people that you have hand-picked to support you in your journey to success. They are the people who will drive the majority of sales and profitability within your business. But do you know what drives them?
Being able to motivate, support and satisfy your team could be the reason that your profits could sky rocket and cultivate a more ‘self-guided’ working atmosphere and break out of the leader/follower mind set.
Open and Honest Environment
It is an unfortunate fact that we will all encounter conflict within the workplace, or at least come across challenging situations. By encouraging an environment that thrives on positivity and honesty, these potential problems can be resolved quickly. An open and honest atmosphere will put your team at ease, especially if they feel that they can raise any concerns or issues with management. This builds trust. And trust leads better results.
Instant feedback should be encouraged between all team members, including those at managerial and director level. Rules and values must be set. Feedback it needs to be constructive and respectful, but by improving communication and removing managerial boundaries rapport within the team will be built.
Have you ever asked what your team want from you or the company policy? I’m not suggesting that you re-write the policy to suit every individual team member that you employ, but what I am suggesting is that you listen to the core values of your team and what motivates them to come and work for you each day.
Do they want remote working, flexible hours or an achievable bonus structure? Do they want you to stick to your word and not move goalposts? It could be something as simple as a company phone or finishing an hour early on a Friday. Just because this is not a common practice within most businesses doesn’t mean that it shouldn’t be done and in all honesty – why wouldn’t you want to make your team happy and motivated.
Have you ever introspectively evaluated the image that you portray to your team? Too many people in management positions believe that they are due respect purely because of their hierarchal position. This is an outdated and misguided view of the modern workplace. Your Team want to be inspired, and to inspire them you need to give them your time.
Clearly and consistently communicate your company’s vision and values and exercise the notion that the purpose and passion of the company should be lived through your team’s performance. Everything that you do on a daily basis should reflect the company values, it should also reflect integrity and loyalty. Too often employees hear that those at managerial or board level within a business are ‘too busy’ and need to ‘re-schedule appointments with team members’, if this happens in your business – stop it immediately.
Being a leader rather than a manager is an entirely different concept. By watching your team’s every move, you do nothing but impede their ability to grow. A ‘big brother’ atmosphere will create a stressed, uncomfortable and unconfident team who will feel unable to be proactive in their approach and want your consent to complete even the smallest of tasks.
Set your team free. Show your employees that you trust them by handing back control to them. A team member in control of their work schedule will be far more productive and passionate about their role and the work that they undertake. This will create confident and decisive team members who have the self determination to meet deadlines. You need to set the boundaries and have clear vision – this is vital.
This doesn’t mean that you shouldn’t offer any assistance or direction; showing genuine attentiveness and concern for how well someone is handling their workload will be perceived entirely different than asking them to report on how much they have achieved each day.
Our friends across the pond have taken the innovative approach and gone as far as to let their employees choose the hours they work and where they work from and have seen their profits sky rocket as a result. The theory behind this is that everyone knows their strengths and weaknesses, some of us are early risers and work well in the morning, and some of us are night owls, those with young families simply want the opportunity to have a more fitting work/life balance. Some people just aren’t suited to an office environment, and choose to work from home, or a coffee shop or even take advantage of great weather and work from a local park, and why not? Anything that creates a happier and more motivated and even more focussed team member will always be good for business, won’t it?